We have over 150 hours of wasted appointments every month. Please be considerate to other patients who are in need of an appointment and let the surgery know in good time if you are unable to attend. We appreciate that sometimes circumstances take over and that cannot be helped, however if you can let us know, we can then offer that appointment to someone else.
Please read this important information about booking your appointment online. Online appointments are not usually available with a nurse.
Consultations are by appointment only and can be booked either in person or over the phone or you can register to book some appointments online.
The doctor will always see you the same day for emergency medical attention.
An urgent care surgery is available both morning and afternoon for acute problems and are booked for patients that have been telephone triaged by one of our triage nurses. The triage nurse will determine who is the most appropriate person to deal with your problem and whether it needs to be dealt with that day. Not all problems will need to be seen by a GP. Coughs, colds, sore throats and minor ailments do not need to be seen by a GP - your local pharmacist can advise a suitable treatment and discuss options with you. PLEASE NOTE THAT THE URGENT CARE SURGERY IS NOT A WALK IN SERVICE- APPOINTMENTS MUST BE BOOKED VIA THE TRIAGE SERVICE IN ORDER TO PROVIDE A HIGH STANDARD OF PATIENT CARE AND PROTECT PATIENT SAFETY. FURTHER TRIAGE INFORMATION IS AVAILABLE ON THE TRIAGE TAB AT THE TOP OF THIS PAGE.
Routine appointments are available to book with online or at the surgery.
Telephone appointments - it is not always necessary to be present in the surgery for an appointment and you may prefer to have your consultation over the telephone. You will be given an approximate appointment time - the doctor will do their best to call you as near as possible to this time. The receptionist will ask for an indication of the reason for the appointment.
If you have several problems you wish to discuss please tell the doctor straightaway so that they can decide which are the most important. We try to keep to time with appointments.
Please let us know as soon as possible if you are unable to keep your appointment so that we can offer it to someone else. To cancel an appointment you can call 01483 573194 and choose the CANCEL option.
If you have informed us of your mobile telphone number you will recive an appointment reminder by text. If you do not wish to receive this sevice please let us know and remember to tell us if this number changes.