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Welcome to Woodbridge Hill Surgery

At Woodbridge Hill Surgery in Guildford the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

ONLINE APPOINTMENT BOOKING

According to government advice, we have suspended our online booking service. If you would like to request an appointment please use the Dr IQ app (details below), email us - reception.woodbridge@nhs.net or phone us - 01483 573194. Please note however our phone lines are very busy and we have fewer staff available to answer calls currently.

CORONAVIRUS - ADVICE FOR PATIENTS

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • You think you have coronavirus
  • In the last 14 days you've travelled to a country or area with a high risk of coronavirus - see coronavirus advice for travellers and a list of high risk countries on nhs.uk
  • You've been in close contact with someone with coronavirus

Do NOT go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Further information of how to self-isolate is available here.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do - .

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus - see coronavirus advice for travellers
  • you've been in close contact with someone with coronavirus

Use the online 111 coronavirus service, do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

All university students who are unsure if they have had the MMR (measles, mumps and rubella) and Meningitis ACWY vaccination, please contact the surgery via Dr IQ or email for more information.

We are currently accepting new registrations from patients. Click here for details.

New students at the University of Surrey, register here.

If you are a student and require an extenuating circumstances letter, click here for more information.

ONLINE ACCESS

Dr IQ app

Dr IQ app screenshot

Dr IQ is an online consultation platform for NHS patients, providing fast, safe and effective services allowing you to interact with the surgery without waiting in the queue.

Click here to download on the App Store and here on Google Play

Dr IQ allows patients to -

Request an appointment - interact with the surgery without the need to telephone

Have an online consultation - speak to your GP through audio or e-consultations

Set medication reminders - never miss an appointment, set up reminders and get notifications to help you plan your care

Order repeat medication - order repeat medication and choose your preferred pharmacy

Access self care support - online consultations help you to self-care or direct you to the appropriate mode of care

Click here for information how to register and here to learn more about the key features.

Patient Access

To register, email us at reception.woodbridge@nhs.net. You can then download the app which will allow you to -

Directly book/cancel/change appointments

Request a repeat medication

Change your nominated pharmacy

view parts of your GP record, including information about medication, allergies, vaccinations and test results

PATIENT PARTICIPATION GROUP - "Have your say"

For information about our patient group, details of meetings and how to join, click on "have your say" near the top of the page.

SURGERY CLOSURES

The surgery will be closed from 12.30pm to 4pm for training on the following dates -

14th May 2020

8th July 2020

17th September 2020

21st October 2020

If you need to contact the surgery during this time, your phone call will be directed to Care UK. Non urgent queries can be sent to us by email (reception.woodbridge@nhs.net or via Dr IQ).

 

(Site updated 23/03/2020)
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